Privacy Policy

R Melling & Associates

R Melling & Associates believe that privacy is an important individual right. We are committed to protecting the privacy, accuracy, and security of your personal information.

Collection and use of your information

We will only collect information relevant to our business relationship with our clients.
We will collect this information directly from you or the documentation provided by your overseas suppliers or agents.

Use of your Personal Information

To carry out our business and communicate with our clients and their suppliers.

To fulfil our legal requirements with Australian Government organisations, including but not limited to Australian Customs and Biosecurity.

We will not share, sell, or trade your personal information.

Security of Personal Information

We will take all reasonable measures to secure our client’s information.
Only R Melling and Associates employees and those who perform services on our behalf are authorised to handle and access your information.

Sending Information Overseas

Without your consent, we will not send your personal information to recipients outside Australia.

When sending your information to overseas suppliers/agents, you will always be informed by including you in correspondence or advising that we have done so.

Access to your Personal Information

You can request access to your information by contacting us by phone (08 9417 8866) or email (customs@rmelling.com).