With over 100 years of collective industry experience, R Melling & Associates has the knowledge and expertise to handle all your imports, exports, and customs brokerage needs.
At R Melling & Associates, we pride ourselves on being a customer service-driven company at the forefront of our operations. As a WA-owned business, we provide various services for our clientele requiring customised shipping and freight solutions. Whether you are a small or large business wanting to capitalise on domestic or international markets, we are here to help.
We arrange and coordinate the facilitation, transportation, and delivery of goods from one location to another from anywhere in the world.
We assist and act for businesses wanting to import goods into Australia.
We offer domestic freight services enabling businesses to transport goods interstate (e.g. WA to NSW) and intrastate (e.g. within a state’s region) within Australia.
As goods come into Australia, we store them at our secure facility before transporting them to your desired location.
Project cargo movements involve domestic or international transportation of larger heavy-duty goods or complex equipment that cannot be containerised or loaded onto standard transport vehicles.
As a crucial part of the global logistics industry, we offer the transportation of goods via air and work with our clients to determine the best way to transport your cargo while considering time limits, cost and freight type.
A freight forwarder is a professional who assists in moving goods for import/export. They ensure correct documentation and procedures are followed and manage everything from door to door.
The Australian Border Force licenses a customs broker to clear import and export cargo. A customs broker performs customs clearances electronically in most instances, and a response is received from customs to determine if the goods can be collected from a wharf or airline and delivered to the customer.
Yes. All importers require a registered customs broker to clear goods. Ensure this is organised before buying the goods from overseas or before the goods arrive.
All transit times are estimated based on information provided by shipping lines, airlines and third-party transport. We will do everything possible to maintain transit times, and where this is not possible, we will continue to monitor and update you as the freight moves.
Yes. Insurance is highly advised and is worth investing in to cover your goods.
Commercial freight is any freight purchased or sold from one buyer to another, whether for business or private use.
No, anybody can import/export goods. You just need to be registered in the Australian Customs Integrated Cargo System using either your ABN or we can create a Customs Client ID on your behalf.
Incoterms are internationally recognised rules that define the responsibilities of the sellers and buyers in domestic and international contracts for the delivery of goods.
Charges vary depending on the mode of transport and size of your shipment. Please contact us, and we can give you an indication of the costs involved.
Specific documentation is required for your shipment to clear Australian customs. These documents may include:
It is always encouraged to arrange your freight through an Australian Freight Forwarder.
Always ask for INCOTERMS FOB (Free On Board) when negotiating with overseas suppliers at the nearest international main port.
This will cover the cost of the goods you purchase and all export-related expenses in the country you have purchased the goods.
We can then advise all associated costs from when your goods are loaded on the vessel to your door anywhere in Australia.
I am delighted to share Notchka’s experience with dealing with Tracy and the team at R Melling & Associates over the past 16 years. They have been an invaluable partner in handling our shipping needs. As a growing business that heavily relies on efficient logistics, we were searching for a reliable freight forwarder to streamline our supply chain and ensure timely delivery of our goods. From the moment we engaged with r Melling & Associates they have consistently exceeded our expectations, and I couldn’t be more satisfied with their services.
One of the most striking aspects of working with them is their unparalleled professionalism and dedication. They took the time to understand the unique requirements of our business, enabling them to provide personalised solutions that perfectly align with our needs. Their team demonstrated a deep understanding of the complexities of international shipping and effortlessly guided us through the entire process, making it seamless and stress-free.
Another aspect that sets Tracy and her team apart is their keen attention to detail and their ability to handle all documentation and compliance matters efficiently. This expertise has been instrumental in avoiding delays and mitigating potential issues, saving us both time and money.
In conclusion, I highly recommend R Melling & Associates to any business seeking a reliable and efficient freight forwarding partner. Their dedication, expertise, and outstanding service have significantly contributed to the growth and success of our company. We are grateful for their support and look forward to a long-lasting partnership.
I recently had the pleasure of engaging with this top-tier freight forwarding company that specialises in offshore logistics, and I must say that my experience exceeded all expectations. This company’s commitment to exceptional service, seamless communication, meticulous document compliance, and punctual delivery truly sets them apart in the industry.
One of the standout qualities of this freight forwarding company is their exemplary communication throughout the entire process. From the initial inquiry to the final delivery, they kept me informed at every stage, ensuring that I was well-informed and confident in the progress of my shipment.
Tracy and the teams attention to detail and dedication to document compliance are truly commendable. Their thorough understanding of the complex regulatory requirements for offshore logistics ensured that all necessary paperwork was meticulously handled, easing any concerns about legalities and compliance.
Overall, my experience with this freight forwarding company was nothing short of exceptional. I would highly recommend them to anyone seeking reliable and efficient offshore logistics solutions.
Thank you for caring about my business.
As a regular importer for more than 15 years, we couldn’t function without the outstanding support of Tracy and Sarah at R. Melling and Associates. Their efficient and timely response to all our needs takes the worry away from importing; from choosing the best freight options, clearing our goods, dealing with Customs and Quarantine, and organising delivery to numerous locations throughout Australia, no job has ever been too difficult. It’s been a real pleasure working with them.
